Modern Slavery Statement for Harrow Carpet Cleaners
Harrow Carpet Cleaners is committed to conducting business responsibly, ethically, and in full respect of human rights. This Modern Slavery Statement sets out our approach to preventing modern slavery, human trafficking, forced labour, and child labour in our operations and supply chains. It reflects our ongoing commitment to safeguard the wellbeing and dignity of all individuals who contribute to our services.
Our Business and Supply Chains
Harrow Carpet Cleaners provides professional carpet and upholstery cleaning services to residential and commercial customers. Our operations rely on a network of suppliers that provide cleaning products, machinery, equipment, workwear, and certain outsourced services. We recognise that any supply chain can be exposed to the risk of modern slavery and we are committed to identifying, assessing, and mitigating such risks wherever they may arise.
Zero-Tolerance Policy on Modern Slavery
We operate a strict zero-tolerance policy towards modern slavery and human trafficking. Modern slavery in any form is wholly incompatible with our values and the standards we expect from everyone we work with. All employees, contractors, and suppliers are required to comply with applicable labour laws and human rights principles. Any indication that modern slavery may be present within our business or supply chains will be treated with the utmost seriousness and will trigger immediate investigation and action, which may include suspension or termination of the relationship.
Supplier Standards and Audits
We expect all suppliers and service providers to uphold high ethical standards and to provide safe, fair, and lawful working conditions. As part of our due diligence, we assess new and existing suppliers on their labour practices, including their own policies on modern slavery and human trafficking. Where appropriate, we request evidence of compliance with labour regulations and human rights commitments.
We reserve the right to conduct supplier audits, which may include site visits, document checks, and interviews with relevant personnel. These audits are designed to verify that suppliers are operating in line with our expectations and are not engaging in forced labour, child labour, or exploitative practices. If audit findings indicate non-compliance, we will work with the supplier on a corrective action plan within defined timeframes. Persistent or severe non-compliance may result in the termination of contracts or commercial relationships.
Training, Awareness, and Responsibilities
Responsibility for implementing and maintaining our approach to modern slavery sits with senior management, who oversee our policies, risk assessments, and responses. Relevant staff are made aware of the signs of modern slavery and the procedures for raising concerns. We encourage a culture where ethical conduct is the norm and where employees and contractors understand that they play a vital role in identifying and preventing exploitation.
Reporting Channels and Whistleblowing
Harrow Carpet Cleaners encourages anyone connected with our business, including workers, contractors, and suppliers, to report any concerns or suspicions of modern slavery or unethical labour practices. Concerns can be raised directly with management or through internal reporting procedures made available to staff. Reports can be made confidentially and will be treated seriously and sensitively.
We do not tolerate victimisation of any person who raises a concern in good faith. All allegations will be investigated promptly and, where appropriate, will lead to remedial action. Where required, we will cooperate fully with relevant authorities and agencies in addressing and resolving any identified issues.
Continuous Improvement and Annual Review
Our approach to tackling modern slavery is not static. We are committed to continuously improving our processes and strengthening our controls. This includes reviewing our supplier onboarding procedures, risk assessments, and staff awareness initiatives to ensure they remain effective and proportionate to the risks we face.
This Modern Slavery Statement is reviewed on an annual basis by senior management. The review considers any incidents reported, audit findings, legislative changes, and evolving best practice. Where necessary, we update our policies, training, and procedures to further reinforce our zero-tolerance stance. By doing so, Harrow Carpet Cleaners aims to maintain a responsible and transparent business that actively works to eliminate modern slavery from its operations and supply chains.
