Modern Slavery Statement

Placeholder image illustrating ethical supply chain oversightWe are committed to conducting our business with integrity, transparency, and respect for human rights. This Modern Slavery Statement sets out the steps we take to prevent forced labor, human trafficking, debt bondage, child labor, and any other form of exploitation within our operations and supply chains. We maintain a zero-tolerance policy toward modern slavery in every part of our organization and expect the same standard from all parties who work with us.

Our approach is built on clear expectations, effective controls, and continuous improvement. We recognize that the risk of modern slavery can exist in complex supply chains, particularly where labor is outsourced, recruitment practices are weak, or workers are vulnerable. For that reason, our modern slavery policy is embedded in procurement, onboarding, and contract management processes. We require suppliers to confirm that they uphold lawful employment practices, provide safe working conditions, and respect workers’ freedom and dignity.

Placeholder image representing modern slavery risk assessmentWe also take a proactive approach to identifying risk. Supplier due diligence is conducted before relationships are established and reviewed periodically thereafter. Higher-risk suppliers may be subject to enhanced checks, including document reviews, site visits, and labor-practice assessments. Where concerns are identified, we work to address them promptly and responsibly. If a supplier fails to meet our standards, we reserve the right to suspend, remediate, or end the relationship.

Governance and Supply Chain Oversight

Placeholder image showing supplier audit and compliance reviewOur modern slavery statement is supported by internal governance measures designed to prevent abuse and encourage accountability. Senior management oversees compliance, while operational teams are responsible for implementation across sourcing and purchasing decisions. Training is provided to relevant staff so they can recognize warning signs such as restricted movement, withheld identity documents, excessive recruitment fees, or signs of coercion. These controls help ensure our anti-slavery commitments are not merely aspirational but actively enforced.

We expect our suppliers, contractors, and service providers to adopt the same principles. Contract terms include requirements related to lawful labor practices, ethical recruitment, record keeping, and cooperation with investigations. In addition, we seek evidence that subcontractors are managed responsibly and that migrant workers are protected from exploitation. Our modern slavery commitment applies throughout the supply chain, not only to direct relationships. We aim to create a culture where exploitation is neither hidden nor tolerated.

To strengthen assurance, we conduct supplier audits based on risk, geography, and category of spend. These audits may include worker interviews, payroll checks, document verification, and assessments of recruitment practices. Findings are documented, and remediation plans are required when gaps are identified. In serious cases, we may escalate the issue to leadership and consider termination of the supplier arrangement. Audits are an important part of our modern slavery prevention framework because they provide practical evidence of compliance and expose risks that may otherwise remain unseen.

Reporting, Investigation, and Review

We encourage anyone who has concerns about exploitation to raise them through our reporting channels. Reports can be made internally through established whistleblowing and management pathways, and all concerns are treated seriously, confidentially, and without retaliation. Where allegations involve possible modern slavery, we investigate promptly and take appropriate action. This may include engaging with the affected supplier, supporting remediation for workers, or informing relevant authorities where required. Clear reporting channels are essential to identifying issues early and protecting vulnerable people.

Our commitment to a slavery-free supply chain is reviewed on an ongoing basis. We assess the effectiveness of our controls, update training content, and refine supplier oversight processes as needed. Modern slavery risks can change quickly due to shifts in sourcing models, labor markets, and geopolitical conditions, so our response must remain adaptable. We therefore maintain records of due diligence, audit outcomes, investigations, and corrective actions to inform decision-making and demonstrate accountability.

Placeholder image for annual statement review and governanceEach year, we conduct an annual review of this statement and our broader anti-slavery measures. The review considers incidents reported, supplier audit results, training completion, and any emerging risks across the business. Where improvements are needed, we set actions and monitor progress. Placeholder image representing reporting channels and worker protectionThis annual review ensures that our modern slavery statement remains current, effective, and aligned with our values. Through vigilance, responsible sourcing, and strong governance, we continue to reinforce our zero-tolerance stance and protect human rights across our operations and supply chain.

Harrow Carpet Cleaners

A modern slavery statement outlining zero tolerance, supplier audits, reporting channels, and annual review across operations and supply chains.

Get a Quote

What Our Customers Say

Excellent on Google
4.9 (10)

Top-notch service--highly recommend this company. The process was easy from start to finish, they arrived early, worked extremely hard, and left my property gleaming. Thank you!

Google Logo
K

Our second time with Harrow Carpet Cleaners went just as well as the first. The cleaner was timely, thorough, and professional. We'd confidently hire and suggest them in the future.

Google Logo
K

Super friendly staff, excellent customer care, and seamless service throughout. Sincere thanks for your help!

Google Logo
R

I appreciate how Harrow Carpet Cleaning Services's cleaners were so responsive and helpful. Their friendliness made a big difference. Definitely recommend!

Google Logo
W

Efficient, quiet, and extremely polite cleaner. Mum's carpet has never looked better.

Google Logo
M

The staff were super friendly and trustworthy! My move-out clean was fantastic.

Google Logo
C

It's been nearly a year since I started using Carpet Cleaner Harrow, and they continue to impress me. Arranging a visit was straightforward, and they keep my house clean, which helps reduce my stress as I work from home.

Google Logo
P

Excellent job! The cleaners were reliable, efficient, and amiable. Every corner was spotless, showing their attention to detail. Communication was clear at every phase, ensuring my satisfaction.

Google Logo
T

Incredibly friendly and caring. Very prompt responses and honest prices, especially compared to others. Thank you for going above and beyond. We're so happy with our clean home.

Google Logo
N

After Harrow Carpet Cleaners worked their magic, my office feels fresh and inviting. The employees were polite, efficient, and attentive. Their professionalism made me a satisfied customer.

Google Logo
J

Get In Touch With Us.

Please fill out the form below to send us an email and we will get back to you as soon as possible.